Anglian Water’s Innovation Shop Window

Our Shop Window is a real-world location where we drive innovation through collaboration across our business, supply chain and the entire man-made water cycle. By concentrating innovation in one physical place, we unlock synergies between new technologies and different ways of working. This accelerates our learning, and the learning of our partners. It allows us to improve customer service, environmental stewardship and the efficiency of our business at a much faster pace. In this respect, our Shop Window is a microcosm of what a future water company looks like, today. For suppliers it’s a real-world test bed to trial products, services and initiatives, and develop viable commercial applications. It is also an opportunity to engage in new ways with our customer and provide them with the opportunity to influence the services we provide and how we provide them, through collaboration and co-creation.

Type of Facility

  • Other.

Comments: The facility is a microcosm of Anglian Water. It is a live and operational environment with real customers. It spans the entire water cycle by being centred upon an entire drinking water distribution zone and water recycling catchment.

Application

  • Distribution, Storage, Industrial, Domestic, Wastewater, Drinking water, Rainwater, Grey Water, Agriculture and Horticulture.

Type of Technologies that can be tested

  •  Other.

Comments: The Shop Window is testing innovations across a multitude of technologies and is not constrained to a certain type.

Availability For Use By Others

  • The Shop Window is available to use for any organisation wishing to invest in collaborating with Anglian Water towards achieving our aspirational goals of: Carbon Neutrality, Zero Leakage & Bursts, Zero Pollutions and Flooding, 80 litres per person per day water consumption, Building a Circular Economy, 100% Compliant and Chemical Free Drinking Water, 100% Customer Satisfaction. We are already collaborating with around 98 organisations ranging from Universities, Charities, SMEs, large-multi-national companies and suppliers in and outside the Water Sector to test products and services in the physical, live catchment of Newmarket.
  • Cost Of Use By Others: Suppliers are openly invited to showcase the best they have to offer in terms of innovative products and services. To do so, the expectation is for suppliers to collaborate with Anglian Water and be prepared financially support as well as provide resources towards the showcasing of their innovation within the Shop Window.
  • Willingness To Partner: Anglian Water’s entire ethos is one of collaboration and partnership. We are willing to partner and collaborate with any organisation which shares the same aspirations as ourselves. We are already collaborating with around 98 organisations ranging from Universities, Charities, SMEs, large-multi-national companies and suppliers in and outside the Water Sector.
  • Ambitions For Development: To build a future vision of our water company, today. We aspire to build a smart, integrated source-to-source network, which is a live, microcosm of what our wider network could look like in future. Drawing on themes such as Big Data we are looking ahead to a system which encompasses data from numerous sources, turns this into intelligence and acts upon trends and anomalies. With this in mind, we aspire to roll-out successful innovations to the wider Anglian Water region.
  • Mobile Pilot Plants: Successful innovations will be rolled-out to the wider Anglian Water region and embedded in our organisation.
  • Other Info: We are currently collaborating on over 60 projects, 44 of which have either been delivered or are live within our Shop Window, currently.

Services and Capacity

Area: 25Km^2.

Comments: The Shop Window is the physical location of Newmarket and the entire water distribution zone and catchment area around it, thereby covering the entire man-made water cycle within its scope. The live, physical assets within this area consists of a number of Water Treatment Works, storage reservoirs and water towers, pumping stations and Water Recycling Centres (Wastewater Treatment Works).

Status of the Facility

  • Other.

Comments: A live, operational and dedicated catchment which covers the entire man-made water cycle.

Access to Facility

  • Available to others.

Additional Assets

  • In total, the Shop Window comprises of: 7 Water Treatment Works; 4 Treated Water Reservoirs; 2 Water Towers; 150 km of Water Mains; Over 20,000 Customers; 130 km of Sewers; 19 Pumping Stations and multiple recently adopted Private Pumping Stations; 2 Water Recycling Centres; Use of a live test rig for water infrastructure research and development and prototype testing.

Regulatory issues / constraints




Ownership

  • Other.
  • Funding Partners: Suppliers are openly invited to showcase the best they have to offer in terms of innovative products and services. To do so, the expectation is for suppliers to collaborate with Anglian Water and be prepared financially support as well as provide resources towards the showcasing of their innovation within the Shop Window.

Comments: This facility is a collaborative focus area; the biggest in the UK Water Sector, where we actively encourage suppliers, communities and our customers to collaborate within a live and operational, dedicated catchment which spans the entire water cycle.

Sponsored by: Scottish HydroNation